Got dispute resolution? British study shows most workplaces unprepared to manage conflict
Personneltoday.com reports on a recent study of British workplaces which reveals how unprepared many organizations are to respond to or manage disputes:
A study … has found that nearly two-thirds of organisations do not educate staff on dispute avoidance, less than 30% update their policies in light of lessons learned from previous disputes, and only 38% of employers train staff in this area.
How prepared is your workplace?